Vendor Terms & Conditions

📜 Vendor Terms & Conditions

✅ Short Summary (Easy Version)

  • Registration: Sirf genuine documents ke saath register karo. Fake details pe account reject hoga.
  • Products: Sirf original aur legal products list karna hai. Fake/duplicate strictly banned hain.
  • Pricing: Apna price khud set karo, lekin market ke according hona chahiye.
  • Commission: Har order pe fixed % commission + payment charges deduct honge.
  • Payment: Settlement weekly/monthly ke basis pe aapke bank me transfer hoga.
  • Order: Orders same day raat 8 PM se pehle dispatch karna zaroori hai (kyunki delivery next day subah 6–8 AM hoti hai).
  • Returns: Defective/damaged product ka return/refund cost vendor bear karega.
  • Penalties: Fake product, delay ya rules violate karne par penalty/suspension ho sakta hai.
  • Liability: Product ki quality/warranty ki full responsibility vendor ki hogi.
  • Legal: Agreement Indian laws & e-commerce rules ke under governed hoga.

👉 Simple words me: Sahi products becho, timely delivery karo, aur rules follow karo. Baaki Zavian Mart aapko sales aur payment settlement me full support karega ✅

📖 Detailed Legal Terms & Conditions

1. Definitions

“Platform” – Zavian Mart website aur app.
“Vendor/Seller” – Jo Zavian Mart par apne products list aur sell karega.
“Customer” – Jo platform par listed products purchase karega.
“Commission” – Har successful sale par Zavian Mart ko milne wala percentage/fee.

2. Vendor Registration & Approval

  • Vendor ko valid documents (GST, FSSAI, PAN, Aadhaar, Bank details etc.) dene honge.
  • Zavian Mart vendor application approve/reject karne ka adhikar rakhta hai.
  • Vendor apne account ki login details ki security ke liye responsible hoga.

3. Product Listing & Compliance

  • Vendor sirf genuine, original aur legal products list karega.
  • Prohibited items jaise alcohol, drugs, counterfeit goods, weapons etc. strictly banned hain.
  • Product description, price aur stock updated aur sahi dena vendor ki zimmedari hai.
  • Vendor apne product ke liye required licenses/certifications maintain karega.

4. Pricing & Payments

  • Vendor apna MRP/Price khud decide karega, lekin Zavian Mart ke pricing guidelines follow karega.
  • Har order par commission + payment gateway charges deduct honge.
  • Vendor settlement cycle weekly/bi-weekly/monthly hoga (as per policy).
  • Payment vendor ke registered bank account me transfer hoga.

5. Order Processing & Delivery

  • Vendor ko order same day raat 8 PM se pehle dispatch karna hoga.
  • Delivery Zavian Mart ke through next day subah 6–8 AM me hoti hai.
  • Vendor ko packaging aur branding guidelines follow karne honge (agar applicable ho).
  • Delay ya stock-out hone par vendor turant Zavian Mart ko inform karega.

6. Returns, Refunds & Cancellations

  • Customer ko 7–10 days return window diya jayega (agar product returnable hai).
  • Defective/damaged product hone par return shipping cost vendor bear karega.
  • Wrong/fake product deliver hone par penalty ya suspension lag sakta hai.

7. Vendor Obligations & Responsibilities

  • Vendor apne products ki quality, warranty aur authenticity ke liye responsible hoga.
  • Vendor consumer protection laws, GST rules aur e-commerce guidelines follow karega.
  • Vendor apne invoices par clearly GSTIN aur business details mention karega.

8. Commission & Penalty

  • Commission rate fix hoga (example: 10%), jo har sale pe deduct hoga.
  • Fake products, repeated delays, ya rules violation par penalty ya suspension lag sakta hai.

9. Account Suspension & Termination

  • Zavian Mart vendor account suspend/terminate karne ka adhikar rakhta hai agar T&C violate hote hain.
  • Termination ke baad pending settlements process kiye jayenge subject to deductions.

10. Limitation of Liability

Zavian Mart ek platform provider hai aur vendor aur customer ke beech transaction ke liye directly liable nahi hai. Vendor apne product ki responsibility khud lega.

11. Dispute Resolution & Governing Law

  • Disputes amicably settle karne ki koshish ki jayegi.
  • Agar settlement na ho to dispute [Your City/State] jurisdiction court me resolve hoga.
  • Agreement Indian Contract Act, 1872 aur applicable E-commerce Laws ke under governed hoga.

12. Acceptance of Terms

Vendor “I Agree” click karke confirm karta hai ki usne Terms & Conditions padhe, samjhe aur accept kiye hain.